Contact
Questions about the coach, a mistake you noticed, or help with your own registration — here is who to contact.
The team behind the coach
Narravero GmbH
Am Mittelhafen 10
48155 Münster, Germany
Email: office@narravero.com
Telephone: +49 251 92873700
Write to us if something in the coach is wrong or out of date, if a step looks different on the registry, or if your case (legal form, country) is not covered yet. We answer in English or German.
Personal help with your registration
If you would rather have someone walk you through it — from ordering the seal to the final verification — use Hire a Narravero Expert. This opens Narravero’s contact page in a new tab.
Questions about the EU registry itself
For problems with the registry, your application or a verification error, the European Commission runs a helpdesk: EC-HELPDESK-DPP@ec.europa.eu, telephone +32 2 296 04 31, Monday to Friday, 8:00–20:00 CET. Questions about your seal certificate go to your qualified trust service provider.
How we process messages you send us is explained in the privacy information.
Last updated: · Checked against the European Commission’s DPP Registry User Guide for Economic Operators (v1.03, 16 September 2026).